Introduction
FixedFloat (accessible at ff.io) operates as a non-custodial cryptocurrency exchange, which means we are committed to minimizing data collection while providing secure FixedFloat swap services. Unlike traditional exchanges, we don't require account creation or personal identification for most transactions.
This Privacy Policy applies to all users of the FixedFloat platform and describes our practices regarding the collection, use, and disclosure of information we receive through our Services. By using FixedFloat at ff.io, you consent to the data practices described in this policy.
Last Updated: [Date]
This Privacy Policy was last updated on the date indicated above. We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Information We Collect
FixedFloat minimizes data collection in line with our privacy-first approach. We collect the following categories of information:
Transaction Information
| Data Type | Purpose | Retention Period |
|---|---|---|
| Blockchain Addresses | To facilitate cryptocurrency exchanges and FixedFloat swap transactions | Until transaction completion + 30 days |
| Transaction Amounts | To calculate exchange rates and process transactions | Until transaction completion + 30 days |
| Exchange Pair Information | To provide accurate conversion rates and execute swaps | Until transaction completion + 30 days |
| Transaction Hashes | To verify blockchain confirmations and troubleshoot issues | 1 year for operational purposes |
Technical Information
When you access ff.io, we automatically collect certain technical information:
IP Addresses
Used for security monitoring, fraud prevention, and regional compliance. We don't store IP addresses longer than necessary for these purposes.
Browser & Device Data
Browser type, version, operating system, and device information to optimize service delivery and ensure compatibility.
Usage Analytics
Aggregated, non-identifiable data about how users interact with FixedFloat to improve our interface and services.
Error Logs
Technical error information to debug and improve the FixedFloat swap platform stability.
What We Don't Collect
FixedFloat does not collect:
- Personal identification documents
- Names, addresses, or phone numbers
- Bank account or credit card information
- Social security numbers or national IDs
- Biometric data
Our non-custodial model means you maintain full control of your funds and personal data.
How We Use Your Information
FixedFloat uses collected information for the following legitimate business purposes:
Service Provision
To facilitate cryptocurrency exchanges and provide FixedFloat swap functionality at ff.io.
Security & Fraud Prevention
To detect, prevent, and investigate fraudulent activities, security breaches, or potential threats to our services.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, including anti-money laundering requirements.
Service Improvement
To analyze usage patterns and improve the performance, functionality, and user experience of FixedFloat.
Legal Basis for Processing (GDPR)
For users protected by the General Data Protection Regulation (GDPR), our legal basis for processing data includes:
- Contractual Necessity: Processing necessary to provide the services you request
- Legitimate Interests: Processing for our legitimate business interests, such as security and service improvement
- Legal Obligation: Processing necessary to comply with legal requirements
Data Protection & Security
FixedFloat implements robust security measures to protect your information:
Encryption
All data transmitted to and from ff.io is encrypted using TLS 1.2+ protocols.
Access Controls
Strict access controls limit employee access to transaction data on a need-to-know basis.
Regular Audits
Security audits and vulnerability assessments conducted regularly to maintain protection standards.
Data Minimization
We collect only what's necessary to provide FixedFloat swap services and delete data when no longer needed.
Blockchain Transparency Notice
Please note that while we protect data on our servers, cryptocurrency transactions on public blockchains are inherently transparent. Transaction details, including wallet addresses and amounts, are publicly visible on blockchain explorers. FixedFloat cannot control or limit this blockchain transparency.
Third-Party Data Sharing
FixedFloat does not sell, rent, or trade your data. We may share information in limited circumstances:
Service Providers
Trusted third parties who assist in operating our platform (hosting, analytics, security). These providers are contractually bound to protect your data.
Legal Requirements
If required by law, regulation, legal process, or governmental request.
Business Transfers
In connection with a merger, acquisition, or sale of assets, with appropriate privacy protections.
Security Protection
To protect the rights, property, or safety of FixedFloat, our users, or the public.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data:
Data Subject Rights (GDPR)
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data under certain conditions.
Right to Restriction
Request limitation of processing under specific circumstances.
Right to Data Portability
Receive your data in a structured, commonly used format.
Right to Object
Object to processing based on legitimate interests.
To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond to valid requests within 30 days as required by applicable law.
Contact Us
Privacy Questions & Concerns
If you have questions about this Privacy Policy or FixedFloat's data practices, or wish to exercise your privacy rights, please contact our Data Protection Officer:
FixedFloat Data Protection Officer
Email: privacy@fixedfloat.com
Website: ff.io
For GDPR-related inquiries from EU residents, you also have the right to lodge a complaint with your local data protection authority.
Contact Privacy Team